Six Tips for Zoom Accessibility

By Eliza J. Anderson for the AT3 Center 

Thanks to Stacy Driscoll, Program Coordinator for the NH AT Program (ATinNH), for these tips for how to ensure your next Zoom meeting or webinar is accessible to all, including participants with disabilities.

One. Provide Keyboard Shortcuts

Not everyone uses a mouse to navigate their computers; hot keys and keyboard shortcuts are an alternative. When sending out your Zoom meeting invitation, include this link to Zoom’s Hot Keys and Keyboard Shortcuts.

Two. Spotlight The Presenter

If you are providing a webinar or a presentation, remember to setup Zoom’s “Spotlight Video” feature” feature so attendees can always see the presenter. This feature allows attendees to watch the presenters’ body language and facial expressions and can assist with comprehension.

Three. Provide Live Closed Captioning

Zoom allows a designated meeting attendee to add closed captioning when the feature is initiated by the host. Third-party captioners may be hired to caption a Zoom meeting, too. See Integrating a third-party closed captioning service. All attendees can adjust the font size of these captions within Zoom settings .

Four. Provide Quality Audio and Video

Use a high-quality external microphone, not the computer’s built-in microphone, for the best quality and clarity. Be sure to conduct all presentations from a well-lit (not back-lit) area. Video quality is also dependent on the bandwidth of your internet service (and that of your participants), and your webcam’s resolution.

Five. Describe Visuals

Remember attendees with vision impairments. Describe any slide graphics that convey information during your presentation and encourage your guest presenters to do the same. For attendees using JAWS, share this Freedom Scientific blog post, Using the Zoom Video Conferencing Platform with JAWS.

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